If you’re having problems installing macOS High Sierra, first make sure you check out our how to download and install macOS 10.13 High Sierra guide, which will take you through the steps you need to take to safely install the new operating system. You may be able to restart the download from there.įinally, try logging out of the Store to see if that restarts the download. If you still have a problem downloading macOS High Sierra, open up the App Store, click ‘View My Account’ and see if there is anything in the ‘Unfinished Downloads’ section.

Delete them, then reboot your Mac and try to download macOS High Sierra again.

If you’re still having problems downloading macOS High Sierra, try to find the partially-downloaded macOS 10.13 files and a file named ‘Install macOS 10.13’ on your hard drive. It may also be worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connection is as reliable as possible. If this is the issue, try again later to see if the download now works. It may be because a lot of people are trying to download macOS High Sierra at the same time. There are a few reasons why you may get this problem. That content can’t be downloaded at this time. Installation requires downloading important content. A common macOS High Sierra problem at the moment is that macOS 10.13 begins to download, but then it pauses along with an error message that says “macOS High Sierra download has failed”.Īnother common macOS High Sierra download problem shows the error message: “Installation of macOS could not continue.

Macos version 10.13